Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Introduction
American Blinds Company (“we,” “us,” or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request our services, or interact with our business.
Company Information:
- Business Name: American Blinds Company
- Owner/Operator: Albert Ramirez
- Address: Laughlin, Nevada
- Phone: (928) 296-4832
- Email: am*******************@***il.com
- Website: americanblindscompany.com
2. Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when you:
Contact Forms and Consultation Requests:
- Name and contact information (phone, email, address)
- Service location and property details
- Project specifications and preferences
- Best times to contact you
- Any special requirements or questions
Phone and Email Communications:
- Contact information and conversation details
- Service requests and project discussions
- Appointment scheduling information
- Follow-up communications and feedback
In-Home Consultations:
- Property address and access information
- Window and door measurements
- Home characteristics relevant to our services
- Homeowner preferences and requirements
Automatically Collected Information
When you visit our website, we may automatically collect:
Website Usage Information:
- IP address and browser information
- Pages visited and time spent on site
- Referring website and search terms
- Device type and operating system
- General geographic location (city/state level)
Cookies and Tracking:
- We may use cookies to improve website functionality
- Analytics to understand how visitors use our site
- No third-party advertising cookies or tracking
3. How We Use Your Information
Primary Uses
We use your information to:
Service Delivery:
- Schedule and conduct free in-home consultations
- Provide accurate estimates and project proposals
- Coordinate installation and service appointments
- Communicate project updates and timeline changes
- Provide customer support and follow-up services
Business Operations:
- Process service contracts and payments
- Maintain customer records and project history
- Improve our services and customer experience
- Respond to questions and concerns
- Comply with legal and regulatory requirements
Communication:
- Send appointment confirmations and reminders
- Provide project updates and completion notifications
- Share maintenance tips and care instructions
- Occasional updates about services or promotions (with consent)
Marketing and Promotional Uses (With Permission)
With your explicit consent, we may:
- Use photos of completed projects for marketing
- Include your testimonial in promotional materials
- Send information about new services or special offers
- Contact you for customer satisfaction surveys
4. Information Sharing and Disclosure
We Do NOT Share Your Information
American Blinds Company does not sell, rent, or share your personal information with third parties for their marketing purposes.
Limited Sharing for Business Operations
We may share information only in these limited circumstances:
Service Providers:
- PolyCel manufacturers for custom shutter specifications
- Payment processors for secure transaction handling
- Professional services (accounting, legal) bound by confidentiality
Legal Requirements:
- When required by law or legal process
- To protect our rights or property
- In case of business transfer (with notification)
Customer Testimonials and Photos
- Used only with your written permission
- You may request removal at any time
- Personal information removed from public testimonials
5. Data Security and Protection
Security Measures
We implement appropriate security measures to protect your information:
Physical Security:
- Secure storage of paper records and files
- Limited access to customer information
- Secure disposal of outdated records
Digital Security:
- Encrypted transmission of sensitive information
- Secure storage systems with access controls
- Regular backup and recovery procedures
- Employee training on privacy protection
Website Security:
- SSL encryption for data transmission
- Secure hosting environment
- Regular security updates and monitoring
Data Retention
- We retain customer information as long as necessary for service delivery
- Project records maintained for warranty and legal purposes
- Marketing preferences honored indefinitely unless changed
- You may request deletion of your information (subject to legal requirements)
6. Your Privacy Rights and Choices
Access and Control
You have the right to:
Information Access:
- Request details about information we have collected
- Ask for copies of your personal information
- Inquire about how your information is used
Information Correction:
- Update or correct your contact information
- Modify service preferences or requirements
- Request changes to marketing communications
Information Deletion:
- Request deletion of your personal information
- Opt out of marketing communications
- Remove consent for photo/testimonial use
Communication Preferences
You can control how we communicate with you:
- Opt out of promotional emails
- Choose preferred contact methods
- Set communication frequency preferences
- Request no-contact status
7. Website Privacy Specifics
Cookies and Tracking
Essential Cookies:
- Required for website functionality
- Remember your preferences during visits
- Maintain security during form submissions
Analytics Cookies:
- Help us understand website usage
- Improve user experience and content
- Aggregate data only – no personal identification
Cookie Management:
- You can disable cookies in your browser settings
- Some website features may not function without cookies
- We do not use third-party advertising cookies
Contact Forms
- Information submitted through contact forms is encrypted
- Forms include security measures to prevent spam
- You will receive confirmation of form submission
- We respond to inquiries within our business hours
8. Children’s Privacy
American Blinds Company does not knowingly collect personal information from children under 13. Our services are directed toward adult homeowners and property managers. If we learn that we have collected information from a child under 13, we will delete that information immediately.
9. Third-Party Links
Our website may contain links to other websites for your convenience and information. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any website you visit.
10. Geographic Scope
This Privacy Policy applies to information collected within our service areas:
- Laughlin, Nevada
- Bullhead City, Arizona
- Kingman, Arizona
- Lake Havasu, Arizona
We comply with applicable privacy laws in Nevada and Arizona.
11. Business Communications
Service-Related Communications
We may contact you regarding:
- Appointment confirmations and scheduling
- Project updates and completion notices
- Warranty information and follow-up services
- Customer satisfaction and feedback requests
Marketing Communications
Marketing communications are sent only with your consent and include:
- Information about new services or special offers
- Seasonal maintenance tips and recommendations
- Company updates and community involvement
You may opt out of marketing communications at any time while continuing to receive service-related communications.
12. Data Breach Notification
In the unlikely event of a data security breach involving your personal information, we will:
- Investigate the breach immediately
- Take steps to secure and protect remaining data
- Notify affected customers promptly
- Provide information about steps you can take
- Comply with applicable breach notification laws
13. Privacy Policy Updates
We may update this Privacy Policy periodically to reflect:
- Changes in our business practices
- New legal requirements
- Improvements in privacy protection
- Customer feedback and requests
Notification of Changes:
- Updated policy posted on our website
- Effective date clearly indicated
- Significant changes communicated directly to customers
- Continued service use constitutes acceptance of updates
14. Contact Information for Privacy Concerns
Questions About This Privacy Policy?
Privacy Contact: Albert Ramirez, Owner/Operator
American Blinds Company
Laughlin, Nevada
Phone: (928) 296-4832
Email: am*******************@***il.com
Business Hours: Monday-Friday, 8:00 AM – 5:00 PM
How to Exercise Your Privacy Rights
To access, correct, or delete your information:
- Call us at (928) 296-4832 during business hours
- Email us at am*******************@***il.com
- We will respond within 5 business days
- Verification of identity may be required
To opt out of marketing communications:
- Click “unsubscribe” in any promotional email
- Call or email us with your request
- Specify which types of communications to stop
15. Additional Privacy Protections
Local Business Commitment
As a local, family-owned business:
- We understand the importance of community trust
- Your information stays within our local team
- We maintain personal relationships with our customers
- Privacy protection is part of our professional integrity
Industry Standards
We follow industry best practices for:
- Secure handling of customer information
- Professional service provider privacy standards
- Home improvement industry guidelines
- Small business privacy protection measures
16. Consent and Agreement
By using our website, requesting our services, or providing your information to American Blinds Company, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
You may withdraw consent at any time by contacting us, though this may affect our ability to provide certain services.
Questions or concerns about this Privacy Policy?
Contact us at (928) 296-4832 or am*******************@***il.com
Last Updated: January 1, 2025
Effective Date: January 1, 2025
This Privacy Policy is part of our Terms of Use and commitment to protecting your personal information.
