Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Agreement to Terms
By accessing and using the American Blinds Company website (americanblindscompany.com) or engaging our services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.
Company Information:
- Business Name: American Blinds Company
- Owner/Operator: Albert Ramirez
- Address: Laughlin, Nevada
- Phone: (928) 296-4832
- Email: am*******************@***il.com
- Service Areas: Laughlin NV, Bullhead City AZ, Kingman AZ, Lake Havasu AZ
2. Services Description
American Blinds Company provides the following services:
- Custom PolyCel shutter consultation, measurement, and installation
- Free in-home consultations and estimates
- Professional installation services
- Shutter repair and maintenance
- Energy efficiency consultations
All services are provided within our designated Tri-State service area unless otherwise agreed upon in writing.
3. Website Use Terms
Permitted Use
You may use our website to:
- Learn about our services and products
- Contact us for consultations or information
- Submit consultation requests and contact forms
- View our portfolio and customer testimonials
Prohibited Use
You may not:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Copy, reproduce, or distribute our content without permission
- Submit false information in contact forms
- Use automated systems to access our website
4. Consultation and Service Terms
Free Consultation Policy
- In-home consultations are provided free of charge within our service area
- Consultations include measurement, product samples, and written estimates
- No obligation to purchase following consultation
- Travel charges may apply for locations outside our standard service area
Estimates and Pricing
- All estimates are valid for 30 days from date of issue
- Pricing may change if project specifications are modified
- Final pricing confirmed in written contract before work begins
- No hidden fees or surprise charges
Scheduling and Appointments
- We strive to respond to consultation requests within 5 minutes during business hours
- Business hours: Monday-Friday, 8:00 AM – 5:00 PM
- Appointments scheduled at customer convenience
- 24-hour notice requested for cancellations or rescheduling
5. Payment and Cancellation Terms
Payment Terms
- Payment methods accepted: Cash, Credit Cards, Debit Cards, Personal Checks
- Payment schedule outlined in individual service contracts
- Final payment due upon completion and customer satisfaction
Cancellation Policy
- Consultation appointments may be cancelled or rescheduled with 24-hour notice
- Service contracts may include specific cancellation terms
- Custom manufactured products may be subject to cancellation fees
- Contact us immediately to discuss any cancellation needs
6. Warranties and Guarantees
Product Warranty
- PolyCel shutters include 10-year manufacturer warranty
- Warranty covers materials, construction, and color retention
- Warranty terms provided in writing with each installation
Installation Warranty
- Our installation work is guaranteed for workmanship
- We will address any installation issues at no additional cost
- Customer satisfaction is our priority
Service Guarantee
- We guarantee professional, courteous service
- 5-minute response time during business hours
- Complete customer satisfaction before project completion
7. Limitation of Liability
Service Limitations
American Blinds Company’s liability is limited to:
- The cost of services provided
- Repair or replacement of defective products
- Correction of installation issues
Excluded Damages
We are not liable for:
- Indirect, incidental, or consequential damages
- Damages to personal property not directly caused by our negligence
- Delays due to manufacturing, weather, or circumstances beyond our control
- Pre-existing conditions or damage not caused by our services
8. Privacy and Data Protection
Information Collection
We collect information you provide through:
- Contact forms and consultation requests
- Phone conversations and email communications
- In-home consultations and measurements
Information Use
Your information is used to:
- Schedule and conduct consultations
- Provide estimates and service communications
- Improve our services
- Send project updates and follow-up communications
Information Protection
- We do not sell or share your personal information with third parties
- Information is stored securely and accessed only by authorized personnel
- We comply with applicable privacy laws and regulations
9. Intellectual Property
Our Content
All website content, including text, images, logos, and design elements, is owned by American Blinds Company and protected by copyright laws.
Customer Content
Photos and testimonials provided by customers may be used for marketing purposes with permission. We will not use customer information without consent.
10. Governing Law and Jurisdiction
These Terms of Use are governed by the laws of Nevada and Arizona, reflecting our Tri-State service area. Any disputes will be resolved in the appropriate courts of Nevada or Arizona.
11. Service Area Limitations
Our services are primarily provided within:
- Laughlin, Nevada
- Bullhead City, Arizona
- Kingman, Arizona
- Lake Havasu, Arizona
Services outside this area may be available by special arrangement and may include additional travel charges.
12. Professional Licensing
American Blinds Company is:
- Licensed to operate in Nevada and Arizona
- Fully insured and bonded
- Better Business Bureau A+ rated
- Factory-authorized PolyCel dealer
13. Contact and Dispute Resolution
Preferred Contact Methods
- Phone: (928) 296-4832 (Monday-Friday, 8:00 AM – 5:00 PM)
- Email: am*******************@***il.com
- In-person: Available by appointment
Dispute Resolution
We are committed to resolving any concerns promptly and professionally:
- Contact us directly to discuss any issues
- We will work with you to find a satisfactory solution
- Our goal is 100% customer satisfaction
14. Changes to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be posted on our website with the updated effective date. Continued use of our services constitutes acceptance of modified terms.
15. Severability
If any provision of these Terms of Use is found to be unenforceable, the remaining provisions will continue in full force and effect.
16. Contact Information
Questions about these Terms of Use?
American Blinds Company
Albert Ramirez, Owner/Operator
Laughlin, Nevada
Phone: (928) 296-4832
Email: am*******************@***il.com
Website: americanblindscompany.com
Business Hours: Monday-Friday, 8:00 AM – 5:00 PM
Service Area: Tri-State Region (Laughlin NV, Bullhead City AZ, Kingman AZ, Lake Havasu AZ)
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.
Last Updated: January 1, 2025
Effective Date: January 1, 2025
